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At HF Holidays we are always keen to know more about our guests and how they have
enjoyed their holiday with us. In this way we can strive to achieve continual improvement
and develop the sort of holidays you want.
Please take 10 minutes to complete this survey and we can assure you that your views
and experience will be used by us.
YOUR HOLIDAY
Holiday destination
Holiday title
Number of nights
Date of your holiday
Number in party
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TRAVEL ARRANGEMENTS
If you used HF Holiday travel arrangements, how would you rate them ?
Coach
Very Good
Good
Acceptable
Poor
Airline / Train (if relevant)
Any comments
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YOUR ACCOMODATION
(Please state overall impression with any comments on specific hotel)
How would you rate the accommodation provided by HF Holidays?
Location
Standard of bedroom
Standard of bathroom
Standard of bar
Public areas
Cleanliness
How well did the Accommodation suit the requirements of the group
Your meals
Breakfast
Dinner
Lunch
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Helpfulness of management
Staff
Attentiveness of management
Helpfulness of staff
Attentiveness of staff
Suitability of coach
YOUR HOLIDAY ITINERARY
Please complete all relevent items
Selection and variety of walks/activities
Enjoyment of walks / activities
Walks distances
Too easy
Too hard
Just right
Walks ascents / descents
Too short
Walks duration
Walks chosen
Easier
Medium
Harder
Mix
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SOCIABILITY OF YOUR HOLIDAY
Overall sociability
All
Most
Some
None
How many organised evening activities did you take part in?
Number of evening activities on offer
Too many
Not enough
Enjoyment of the evenings
Type of evening activities
Variety of evening activities
Hosting / presentation of evening activities
Local speaker (if applicable)
Are there any activities not offered you would like to see?
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WALKING LEADERS / ACTIVITY ORGANISERS (if relevant)
Leaders name
Walking leadership
Social leadership
Local knowledge
Briefings and announcements
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OVERALL
How would you rate your HF Holidays' break for overall enjoyment ?
How would you rate your HF Holidays' break for overall value for money?
Would you take another holiday with us?
No
Maybe
Yes
Would you recommend HF Holidays to family, friends and colleagues?
How many previous HF Holiday breaks have you been on?
First
10-18
2-4
5-9
20+
When and where might you be interested in going next?
How often do you take a group holiday?
Would you be interested in receiving information on late special offers?
Please add a comment here about your holiday, which we may quote you on in our literature
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LET YOUR FRIENDS KNOW ABOUT HF HOLIDAYS
Walking Holidays
- include their name and address below and we'll send our brochures
Leisure Activities
Group Holidays
Cycling Holidays
Family Holidays
Title, initial, first name
Surname
Address
Post code
Country of residence
Email address
Home telephone
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YOUR DETAILS
Would you like to register for our free enewsletter?
Age
Under 18
18-35
36-49
50-64
65-74
75 or over
Gender
Male
Female
Thank you very much for taking the time to answer our survey and for spending your holiday with us.
Brian S Smith
Chief Executive
HF Holidays Ltd