At HF Holidays we are always keen to know more about our guests and how they have
enjoyed their holiday with us. In this way we can strive to achieve continual improvement
and develop the sort of holidays you want.
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YOUR HOLIDAY
Please take 10 minutes to complete this survey and we can assure you that your views
and experience will be used by us.
Holiday title
Date of your holiday
Number in party
Was your holiday
BOOKING YOUR HOLIDAY
How was your holiday booked
Friend
Mail
Phone
Website
Agent
Very Good
Good
Acceptable
Poor
Brochure
HF Holidays website (if used)
Booking service/efficiency
Helpfulness of staff
Any comments
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TRAVEL
Airline/ Train (if relevant)
Taxi transfer (if relevant)
HF HOLIDAYS PERSONAL INFORMATION PACK
Usefulness of information
Background and local information
Travel directions to first hotel/ barge embarkation point
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Location
ACCOMODATION
(If more than one please state the overall impression with any comments on specific hotel?)
Cleanliness
Overall Standard
Helpfulness & efficiency of Staff
Standard of meals
If travelling with a family, how did the accommodation meet your needs
Information received in resort
Maps and route notes
Travel directions to hotels
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CYCLING
Quality of bicycles
Did you find the daily distances
Just right
Too long
Too short
Overall impression of cycling route
Suitability of bicycles for the tour's terrain
Balance of cycling and sightseeing opportunities
If you were travelling as a family, how did you rate the suitability of the route for children?
Efficiency of luggage transfer (where applicable)
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YOUR GUIDE (if applicable)
Helpfulness and efficiency
Name
English proficiency
Local knowledge
Sociability
Enjoyment of evenings
Overall sociability
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Which other holiday companies have you travelled with in the past 5 years?
Headwater
Cycling for softies
Explore
Saddle Skedaddle
Inntravel
Exodus
Hooked on Cycling
Freedom Treks
Sherpa
Warner Leisure
YOUR INTERESTS
How many previous HF Holidays breaks have you been on?
First
2-4
5-9
10-19
20+
Other
What made you choose these companies over HF Holidays?
What do you like about us?
OVERALL
Why did you choose HF Holidays?
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How would you rate your HF Holidays break for overall enjoyment?
How would you rate your HF Holidays break for overall value for money?
Would you take another holiday with us?
Yes
No
Maybe
Which of the following cycling holidays interests you?
Britain
Eastern Europe
Asia
Scandinavia
America
Ireland
Africa
Mediterranean
Western Europe
Would you recommend HF Holidays to family, friends and colleagues?
Which of the following types of cycling holidays interests you?
Harder cycling routes
Guided tours
Self guided
Short breaks
Easy cycling routes
Longer cycling routes
HF Holidays' led cycling tours
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LET YOUR FRIENDS KNOW ABOUT HF HOLIDAYS
- include their name and address below and we'll send our brochure
Please send
Walking Holidays brochure
Leisure Activities brochure
Cycling Holidays brochure
Family Holidays brochure
Group Holidays
Title, initial, first name
Surname
Address
Post code
Country of residence
Email address
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YOUR DETAILS (optional)
Would you like to register for our free enewsletter?
Age
Under 18
18-35
36-49
50-64
65-74
75 or over
Gender
Male
Female
Thank you very much for taking the time to answer our survey and for spending your holiday with us.
Brian S Smith
Chief Executive
HF Holidays Ltd