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At HF Holidays we are always keen to know more about our guests and how they have
enjoyed their holiday with us. In this way we can strive to achieve continual improvement
and develop the sort of holidays you want.
Your holiday
Please take 10 minutes to complete this survey and we can assure you that your views
and experience will be used by us.
Holiday Location
Number of nights
Date of your holiday
Number in party
Booking your holiday
How was your holiday booked
Friend
Mail
Phone
Website
Agent
Acceptable
Brochure
Very Good
Good
Poor
How would you rate HF Holidays
HF Holidays website (if used)
Booking service/efficiency
Information sent before your holiday
Helpfulness of staff
Any comments
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Accommodation
How would you rate the accommodation provided by HF Holidays?
Bedroom No.
Location of country house
Standard of bedroom
Standard of bathroom
Standard of bar
Public rooms
Cleanliness of country house
Quality and Variety of meals
Breakfast
Dinner
Lunch
Helpfulness of management
Staff
Attentiveness of management
Attentiveness of staff
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FREEDOM BREAK
What was the main purpose of your Freedom Break?
Self-guided walking
Visiting friends
Activity
Relaxing
Sightseeing
Cycling
Extra night (s) to programmed holiday
How did you hear about our Freedom Breaks?
If you ticked activity which type?
Please let us know what you thought of the Freedom Break booklet we sent you?
Is there any further information that you would have found useful for your Freedom Break?
On your Freedom Break holiday did you join one of our guided walks?
Yes
No
Would have liked to, but not available
Was the Ordnance Survey Explorer Map we sent you of use?
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Sociability of your holiday
Overall sociability
How many organized evening activities did you take part
All
Most
Some
None
Enjoyment of evening entertainment
Type of evening activities
Variety of evening activities
Hosting / presentation of evening activities
Local speaker (if applicable)
Other
Which social activities did you most enjoy?
Dancing
Pub/bar
Cards
Quiz
Talks
Free time
Games
Film
Are there any activities not offered you would like to see?
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Your interests
How many previous HF Holidays breaks have you been on?
First
2-4
5-9
10-19
20+
Others
Which other holiday companies have you travelled with in the past 5 years?
Headwater
Ramblers
Explore
Countrywide
Inntravel
Exodus
Warner Leisure
Adventure Company
What made you choose these companies over HF Holidays?
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What do you like about us?
Overall
Why did you choose HF Holidays?
How would you rate your HF Holidays break for overall enjoyment?
How would you rate your HF Holidays break for overall value for money?
Would you take another holiday with us?
Maybe
Would you recommend HF Holidays to family, friends and colleagues?
Recommend a friend: Name & address/email
Please add a comment here about your holiday, which we may quote you on in our literature.
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Your details
Title, initial, first name
Surname
Address
Post code
Country of residence
Email address
Would you like to register for our free enewsletter?
Age
Under 18
18-35
36-49
50-64
65-74
75 or over
Gender
Male
Female
Thank you very much for taking the time to answer our survey and for spending your holiday with us.
Brian S Smith
Chief Executive
HF Holidays Ltd