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At HF Holidays we are always keen to know more about our guests and how they have
enjoyed their holiday with us. In this way we can strive to achieve continual improvement
and develop the sort of holidays you want.
Please take 10 minutes to complete this survey and we can assure you that your views
and experience will be used by us.
YOUR HOLIDAY
Holiday Location
Holiday Title
Number of nights
Date of your holiday
Number in party
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YOUR EXPERIENCE OF HF HOLIDAYS
Email
Direct with HF
Post
Travel Agent
Phone
How was your holiday booked?
How would you rate HF Holidays?
Group holidays brochure (if used)
Very Good
Good
Acceptable
Poor
Walking/leisure activity brochure
Booking service/efficiency
HF Holidays' website (if used)
Helpfulness of staff
TRAVEL ARRANGEMENTS
If you used HF Holiday travel arrangements, how would you rate them ?
Any comments
Coach
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Location of country house
YOUR ACCOMODATION
How would you rate the accommodation provided by HF Holidays?
Bedroom No.
Standard of bedroom
Standard of bathroom
Standard of bar
Public areas
Cleanliness of country house
How well did the Country House suit the requirements of your group ?
Quality and Variety of meals
Breakfast
Dinner
Lunch
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Staff
Helpfulness of management
Attentiveness of management
Attentiveness of staff
Suitability of coach (if used)
YOUR HOLIDAY ITINERARY
(only applicable to groups on / or sharing with walking and leisure activity breaks)
Please complete all relevent items
Selection and variety of walks/activities
Enjoyment of walks
Walks distances
Too easy
Too hard
Just right
Walks ascents / descents
Walks duration
Walks chosen
Easier
Medium
Harder
Mix
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Overall sociability
SOCIABILITY OF YOUR HOLIDAY
(only applicable to groups on / or sharingwith walking and leisure activity breaks)
All
Most
Some
None
How many organised evening activities did you take part in?
Enjoyment of the evenings
Type of evening activities
Variety of evening activities
Hosting / presentation of evening activities
Local speaker (if applicable)
Which social activities did you most enjoy?
Dancing
Pub/bar
Cards
Quiz
Talks
Free time
Games
Film
Other
Are there any activities not offered you would like to see?
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WALKING LEADERS / ACTIVITY ORGANISERS
Leaders name
Walking leadership
Social leadership
Local knowledge
Briefings and announcements
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OVERALL
How would you rate your HF Holidays break for overall enjoyment for your group?
How would you rate your HF Holidays break for overall value for money for your group?
How many previous HF Holidays breaks have you been on as a group?
20+
2-4
10-19
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First
When and where might you be interested in going next?
How often do you take a group holiday?
Yearly
Twice a year
More tha twice a year
Would you be interested in recieving information on late special offers?
Yes
No
LET YOUR FRIENDS KNOW ABOUT HF HOLIDAYS
Walking Holidays
Leisure Activities
Cycling Holidays
- include their name and address below and we'll send our brochures
Family Holidays
Group Holidays
Title, initial, first name
Surname
Address
Post code
Country of residence
Email address
Home telephone
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YOUR DETAILS
Would you like to register for our free enewsletter?
Age
Under 18
18-35
36-49
50-64
65-74
75 or over
Gender
Male
Female
Thank you very much for taking the time to answer our survey and for spending your holiday with us.
Brian S Smith
Chief Executive
HF Holidays Ltd