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At HF Holidays we are always keen to know more about our guests and how they have
enjoyed their holiday with us. In this way we can strive to achieve continual improvement
and develop the sort of holidays you want.
Please take 10 minutes to complete this survey and we can assure you that your views
and experience will be used by us.
YOUR HOLIDAY
Holiday location
Date of your holiday
Holiday Type
Number in party
BOOKING YOUR HOLIDAY
How was your holiday booked
Friend
Post
Phone
Website
Agent
Very Good
Good
Acceptable
Poor
Brochure
HF Holidays website (if used)
Booking service/efficiency
Helpfulness of staff
Information sent before your holiday
Any comments
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TRAVEL
If you used HF Holidays travel arrangements, how would you rate them?
Airline
Transfer coach
ACCOMODATION
Location of accommodation
Cleanliness of accomodation
Overall standard
Helpfulness & efficiency of Staff
Standard of meals
If you were travelling with a family, how did the accommodation meet your needs
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Winter Activity
Overall impression of the resort for your chosen activity
Quality of tuition (if applicable)
Quality of hired equipment (if applicable)
Did you find the daily duration of the activity
Just right
Too long
Too short
Balance of activity and sightseeing opportunities
If you were travelling as a family, how did you rate the suitability of the holiday for children?
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YOUR LEADER
Activity leadership
Name
Social Leadership
Local knowledge
Briefings and announcements
SOCIABILITY OF YOUR HOLIDAY
Overall sociability
Enjoyment of the evenings
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YOUR INTERESTS
How many previous HF Holidays breaks have you been on?
First
2-4
5-9
10-19
20+
Which other holiday companies have you travelled with in the past 5 years?
Ramblers
Exodus (formerly Waymark
Inntravel
Other
What made you choose these companies over HF Holidays?
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What do you like about us?
OVERALL
Why did you choose HF Holidays?
How would you rate your HF Holidays break for overall enjoyment?
How would you rate your HF Holidays break for overall value for money?
Would you take another holiday with us?
Yes
No
Maybe
Would you recommend HF Holidays to family, friends and colleagues?
Which of the following winter experience holiday destinations interests you?
Western Europe
Scandinavia
North America
Eastern Europe
Which of the following types of winter experience holidays interests you?
Guided
Self guided
Short breaks
Longer holidays
Easy activity holidays
Harder activity holidays
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LET YOUR FRIENDS KNOW ABOUT HF HOLIDAYS
- include their name and address below and we'll send our brochure
Please send
Walking Holidays brochure
Leisure Activities brochure
Cycling Holidays brochure
Family Holidays brochure
Title
Address
Post code
Email
Home telephone
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YOUR DETAILS (optional)
Your name
Email address
Would you like to register for our free enewsletter?
Age
Under 18
18-35
36-49
50-64
65-74
75 or over
Gender
Male
Female
Thank you very much for taking the time to answer our survey and for spending your holiday with us.
Brian S Smith
Chief Executive
HF Holidays Ltd